About Us

What we do

We help people resolve their legal, money and other problems by providing information and advice and by influencing policymakers. We use evidence of our clients' problems to campaign for improvements in laws and services that affect everyone.

Some key statistics, showing what Powys CAB did during the year 1st April 2013 to 31st March 2014, are given below:

16,168 advice issues dealt with
6,092 clients assessed and advised

£1.4 million income gained in Welfare Benefits for clients

£3.9 million debt negotiated on behalf of clients

£770,000 debt written off


About Powys CAB
üPowys Citizens Advice is an independent, registered charity in its own right.
üPowys CAB leases premises in Ystradgynlais, Brecon and Newtown. Additionally fifteen outreaches are currently run in Powys.
ü Diagnostic initial interview and appointments system.
ü Broad up to date range of information resources; web based, reference books and consultancies.
üPowys CAB is operated by 26 volunteers, 19 project funded paid staff and 7 Trustee Board members.
ü More than 21,000 research and campaigns issues collected to influence local and national practice.
üThe most common issues presented are benefits, consumer, debt, employment, housing, family and personal matters, tax and financial literacy.
üAdvisors recognise that one problem is often the result of another, so rather than addressing a single issue at a time, we look at a client's situation holistically.
üThe Powys CAB participates in key partnerships with other voluntary organisations such as Shelter Cymru.
üPowys CAB holds an Advice Quality Standard which demonstrates our commitment to professionalism, quality and client care.