Privacy Policy

At Citizens Advice we collect and use your personal information to help solve your problems, improve our services and tackle wider issues in society that affect people's lives.

We only ask for the information we need. We always let you decide what you're comfortable telling us, explain why we need it and treat it as confidential.

When we record and use your personal information we:

  • only access it when we have a good reason
  • only share what is necessary and relevant
  • don't sell it to anyone
  • We handle and store your personal information in line with the law.

Who's responsible for keeping your personal information safe?


The national Citizens Advice charity and Citizens Advice Powys are both responsible for keeping your personal information safe and making sure we comply with data protection law. This means we're a 'joint data controller' for your personal information.

Citizens Advice Powys is an independent charity, and a member of the national Citizens Advice charity.
The privacy policy for Citizens Advice Powys is attached to the bottom of this page. The national Citizens Advice policy is available by following this link ...

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Powys Cab,
21 May 2018, 01:49